Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Quiet Radiance. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. About Us

This website is operated by Quiet Radiance. Throughout the site, the terms "we", "us" and "our" refer to Quiet Radiance.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

2. Products

We strive to display our products, descriptions and images as accurately as possible. However, colours may vary depending on your device or screen settings.

All products are subject to availability, and we reserve the right to discontinue or modify products at any time without notice.

3. Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change prices at any time without prior notice.

4. Orders

Once an order has been placed, you will receive an email confirmation.

We reserve the right to refuse or cancel any order where we reasonably suspect fraudulent activity, payment issues, pricing errors, or product availability concerns.

If an order is cancelled after payment has been processed, a full refund will be issued.

5. Shipping

Estimated delivery times are provided as a guide only and may vary depending on Australia Post or other courier services.

Quiet Radiance is not responsible for delays caused by shipping providers, severe weather, customs processing, or events outside our control.

6. Returns and Refunds

Our Refund Policy forms part of these Terms of Service.

Please refer to our Refund Policy for information regarding returns, exchanges and refunds.

7. Product Information

Our products are formulated with carefully selected botanical ingredients.

While we make every effort to provide accurate product information, individual skin types and sensitivities vary.

We recommend conducting a patch test before first use.

8. Medical Disclaimer

The information provided on this website is intended for general information only.

Our products are cosmetic products and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

If you are pregnant, breastfeeding, have known allergies, or are under medical treatment, please consult your healthcare professional before using products containing active ingredients.

Always discontinue use if irritation occurs.

9. Intellectual Property

All content on this website, including logos, branding, product names, images, graphics, text and designs, is the property of Quiet Radiance unless otherwise stated.

No content may be copied, reproduced or distributed without prior written permission.

10. Privacy

Your privacy is important to us.

Please refer to our Privacy Policy to understand how we collect, use and protect your personal information.

11. Limitation of Liability

To the maximum extent permitted by Australian law, Quiet Radiance will not be liable for indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

12. Website Use

You agree not to use this website:

  • For any unlawful purpose.

  • To interfere with the security or operation of the website.

  • To transmit malicious software or harmful code.

  • To infringe the rights of others.

13. Governing Law

These Terms of Service are governed by the laws of Western Australia and Australia.

Any disputes arising from these Terms will be subject to the jurisdiction of the courts of Western Australia.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective once published on this website.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Quiet Radiance

Email: hello@quietradiance.com.au

Website: www.quietradiance.com.au

Thank you for choosing Quiet Radiance.

Quiet the noise. Reveal your radiance.